* From 200 to 5,000 inbound 'phone calls per month

* Up to 5,000 outbound calls per week

* From 150 to 100,000 mailshots per campaign

* From 50 to 10,000 mailed-in applications per week

* Trading for more than 14 years

* A reserve of extra labour available at 48 hours notice

* Located in the Golden Valley between Stroud and Cirencester

* Full cash processing facilities including all credit and debit cards

* Highly economical nationwide delivery facility

* Licenced for all Royal Mail inbound & outbound services